Legal

Cookie Policy

Last updated: October 2026

This policy explains how Incountr Limited uses cookies and similar technologies on this website. If you have questions, contact us at info@incountr.com.

What cookies are

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on return visits and remember certain information about how you use it. Some cookies are set by us directly; others are set by third-party services we use.

The cookies we use

Essential cookies

These are required for the site to function and cannot be switched off. They include cookies that maintain your session and record your consent banner preferences.

CookiePurposeExpiry
JSESSIONIDMaintains an anonymous server sessionSession
__tlbcpvRecords unique visitor views of the consent banner1 year
Performance and functionality

These help the site load correctly and maintain a consistent experience during your visit.

CookiePurposeExpiry
AWSALBDistributes traffic across servers for a stable experience7 days
AWSALBCORSSupports session consistency for cross-origin requests7 days
Analytics

These help us understand how visitors use the site so we can improve it. The data is aggregated and anonymous.

CookiePurposeExpiry
_gaAssigns an anonymous ID to track site usage via Google Analytics2 years
_gidDistinguishes users for Google Analytics1 day
_gat#Limits the rate of requests to Google Analytics1 minute
#collectSends visitor behaviour data to Google AnalyticsSession

Managing cookies

You can accept or reject non-essential cookies through the cookie banner when you first visit the site. You can also manage cookies through your browser settings; most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect how the site works.

For more information on managing cookies in your browser, refer to your browser's help documentation.

Other tracking technologies

In addition to cookies, we may use web beacons (small image files) to understand traffic patterns and measure the effectiveness of communications. These typically work alongside cookies and are subject to the same controls.

Changes to this policy

We may update this policy from time to time. The date at the top of the page reflects when it was last revised. For questions, contact info@incountr.com or write to us at Incountr Limited, 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.